Olio Oy Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).

Registry name Online store customer database

Registry holder
Verkkokauppa Olio Oy
Ainontie 3B
28370 PORI

Contact person for registry related matters:
Tero Multisilta
Ainontie 3B
28370 PORI

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Legal Basis To Collect And Store Personal Information
During order process customer accepts order terms and conditions, which allow to collect and store customer personal information.

How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you
Screen our orders for potential risk or fraud

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Data Sources
Data in the customer registry is given by the customers by filling the personal information fields on checkout page.

Sharing Your Personal Information
We share your Personal Information with third parties to be able to process your payments and deliver ordered products.
During order process all or part of your personal data will transferred to your selected payment processor system.
The payment processors are:
Stripe (Stripe Payments Europe, Ltd.)
Paypal (PayPal, Inc.)
Sofort (Klarna Group)
iDeal (iDEAL BV)
Bancontact/ Mister Cash (Bancontact-MisterCash NV/SA)
Paytrail (Paytrail Oyj)
Bitpay (BitPay, Inc.)
Trustly (Trustly Group AB)

For shipping, your personal information may be given to:
Finnish Post (Posti Group Oyj)

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe.

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We keep the personal information on online servers maximum of 1 year and in database backups maximum of 5 years.

All personal information is secured using appropriate measures. Only authorized employees of Verkkokauppa Olio Oy are able to view and process personal information.

The Site is not intended for individuals under the age of 16.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Verkkokauppa Olio Oy
Ainontie 3B
28370 PORI